Full Purchase Concierge
Complete deal management from first contact to signed contract. We handle every dimension of your vehicle transaction — price negotiation, financing verification, and contract review — so you pay the right price at every stage.
What It Is
The service in plain language.
The Full Purchase Concierge is our most comprehensive service. It covers the entire transaction: we negotiate your vehicle price remotely across multiple dealers, verify your financing rate against the lender's actual approval, and conduct a complete contract review before you sign. You do not enter the finance office without knowing exactly what every product on the menu is worth. Particularly valuable if you're buying used and want to avoid common traps.
Why It Matters
The problem it solves.
Most negotiation services stop at price. They secure a good selling price and hand you off to the finance office alone — where dealers frequently recapture the margin they lost in the price negotiation. Our concierge closes that gap. The transaction is not complete until the final contract is signed, and we stay engaged through that point.
The Process
Step by step.
You complete our intake form with vehicle details, budget, trade-in, and financing status. We schedule a brief call to verify requirements and confirm the engagement.
We contact dealers by phone, email, and portal. We identify dealers with the specific vehicle in inventory and begin simultaneous negotiation across multiple stores to create competitive pressure.
We present the best deal structure we've secured — vehicle price, financing terms, and any dealer fees. We explain every number. You decide whether to proceed.
Before you sign, we review the dealer's final buyer's order and contract documents line by line, verify that they match the negotiated terms, and flag unauthorized additions or unexplained changes.
We schedule a precise appointment with the dealer's management team. Because the negotiation is finished and your contract has already been reviewed, the traditional showroom friction is eliminated. You simply review your vehicle, sign the pre-approved paperwork, and drive home. Don't want to make the trip? We offer optional transport coordination to handle the entire delivery logistics for you.
What's Included
Everything in this engagement.
Right Fit
When this is the one.
The Concierge is built for buyers who want the entire transaction handled — sourcing, negotiation, financing verification, and contract review — without spending their own evenings on dealer calls. It earns its fee most clearly on transactions above $30,000, where invoice-to-holdback negotiation and rate verification have real dollars to work with; on out-of-state or hard-to-find vehicles, where multi-market sourcing matters; and on first major purchases, where having a professional in every step replaces guesswork with process. It's also the right structure when a trade-in complicates the math, when timing pressure invites rushed decisions — an expiring lease, a totaled vehicle, a relocation — or when you simply want every number verified by someone whose compensation doesn't depend on what you pay. If your time is worth more than the phone calls, this is the engagement that buys it back.
When It Isn't
Consider a different path.
If you've already found the exact vehicle and only want the price fought, Price Negotiation Only covers that phase at a lower fee. If the price is settled and your concern is the finance office, the paid $500 Pre-Purchase F&I Consultation preps you for that room alone. And if the contract is already signed, the F&I Audit shifts the work to what's recoverable — products that can be cancelled and refunds that can still be claimed. Genuinely unsure which fits? Schedule a consultation and we'll scope it honestly — including telling you when the answer is none of them.
Whichever engagement fits, the ground rules never change: one flat fee, paid by you and disclosed up front — we take nothing from dealers, lenders, or product administrators, so there is no version of the deal where our incentives drift from yours. Every number we negotiate or verify is presented to you before anything is committed, every recommendation comes with the reasoning attached, and nothing gets signed, ordered, or paid until you say so. The engagement letter states scope and fee in plain language; if your situation changes mid-engagement, the refund terms in our Refund Policy apply exactly as written.
Questions
About this service.
Yes. Both franchise dealer new vehicle deals and used vehicle deals at franchise or independent dealers. New vehicle negotiation uses invoice, holdback, and manufacturer incentive data. Used vehicle negotiation uses market data, days-on-lot analysis, and acquisition cost intelligence.
Most deals close within 3–7 days of the intake call, depending on vehicle availability and your decision timeline. If you already know exactly what you want and it's in stock at a local dealer, we can move significantly faster.
For the negotiation phase — no. Everything happens by phone, email, and portal. You may choose to test drive the vehicle locally before committing, which is completely fine and advisable. Final paperwork signing typically requires an in-person visit or remote notary. Want the vehicle delivered instead? Our optional transport coordination add-on handles carrier sourcing, insurance verification, and doorstep delivery.