Flat fee. No surprises.
No dealer commission.

No. Our compensation is the flat advisory fee only. We do not charge a percentage of your savings, accept dealer referral payments, or take any financial interest in the transaction beyond the stated fee.

For the Full Purchase Concierge, the fee is earned only when you take delivery of a vehicle — if you don't end up buying, the fee is refunded in full. For other services, refundability depends on how far the engagement has progressed — see the Engagement Protections section above for the per-service trigger. If the vehicle in an active Concierge or Negotiation engagement becomes unavailable (sold to another buyer, dealer withdrawal, damage prior to purchase), you can either substitute a comparable vehicle of the same year, make, model, and general trim level and continue under existing terms, or terminate and receive a full refund of the negotiation component of the fee. If you don't choose within five business days, the engagement is deemed terminated and the refund is issued automatically.

Yes. We accept ACH, credit card, check, and Zelle. Payment is due at engagement — before the negotiation begins.

For clients purchasing multiple vehicles or referring others, contact us directly. Volume and referral arrangements are handled on a case-by-case basis.

The Full Purchase Concierge includes the F&I review as part of the complete engagement. The F&I Audit is a standalone product for buyers who have already completed their purchase — it involves different work, different documentation, and a different deliverable.